Want an office phone system for 5 to 50 phones?

Microsoft® Response Point™, the revolutionary phone system designed specifically for small businesses.

Microsoft's Response Point phone system software was designed for small businesses with simplicity in mind. Backed by industry leading hardware vendors like D-Link, Quanta and Aastra, Microsoft Response Point offers a breakthrough voice-activated user interface, simplified setup and system management, and the calling capabilities your business needs.

 

(We've finished a MAJOR upgrade to our previous RP Store ... check it out!) Look in our Response Point Store! Window shopping is O.K. (See what products are available for Response Point.) Click the blue Response Point button to enter our store and shop for Response Point components and accessories.

Easy to Manage
Microsoft Response Point is easy to set up and maintain so you won't be bogged down with confusing manuals or in-depth training. Response Point's user-friendly management console makes it a snap for the average PC user to set up a new phone, change preferences for voicemail or call handling, or create a call distribution list. As your business grows, your Response Point system grows with you. You can easily add new phones as you hire new employees. And if you move offices, just pick up your phone system and take it along.

Easy to Use
Say goodbye to confusing key strokes and phone programming — Just press the Response Point button and tell the phone system what you want to do. Reach anyone in the company directory or your Microsoft Outlook address book by simply saying their name. Transfer, park, and retrieve calls the same way too. Voicemail features allow you to retrieve, forward, and archive messages from your phone or your e-mail.

Easy to Buy
Response Point phone systems will come complete with a base unit, voicemail, software and desktop phones. You can use as many features as you like and add phones or extensions without paying additional licensing fees.

Response Point features include:

• Phone and service configuration wizards
• Phone auto discovery
• One-touch voice commands
• Automated Receptionist
• Built in voicemail
• Three-way calling
• Voicemail to e-mail forwarding
• Incoming call notifications on your PC
• Microsoft Outlook contact integration
• Two-click backup and restore

The Response Point software recently received rave reviews from eWeek:

• It’s a stunning use of speech recognition technology that is brain dead simple to learn.
• Additionally, the system can be used to answer certain common real language questions automatically. For instance, Response Point will tell incoming callers the office hours, whether they ask “What are your hours?” or “What time are you open?” or numerous other variations of that and a couple other questions.

Quintum Technologies and ClearOne
Announce New Response Point options !!!

The following hardware peripheral vendors will offer add-on devices to enhance Response Point's capabilities. The Microsoft Response Point team has listened to customer and VAR feedback to add these hardware options, and partnered with industry leaders to test and ensure highest quality with the Response Point phone system.

Quintum -Quintum Technologies, an innovator in VoIP technologies and a subsidiary of Network Equipment Technologies, Inc., announced, with mid-October availability, a VoIP T1 gateway and an FXS gateway for the Response Point phone systems. The digital gateway will support a T1, E1 or PRI connection, and the analog gateway will support up to 4 FXS ports.

The two Response Point gateways are designed specifically for easy installation and use with all Aastra, D-Link and Quanta IP telephone systems based on Response Point.

A specifications sheet (.pdf) for the Quintum gateways is
available here.

The two Quintum products already appear on on our Response Point Store page although they will not be available for purchase until they available from our distributor (about October 13th, 2008).

ClearOne - ClearOne, a leading provider in premium audio conferencing systems will soon release MAX IP Response Point, the first Response Point enabled conference phone. The ClearOne conference system will retail for $699 and is compatible with all Response Point hardware systems. MAX IP Response Point contains ClearOne's sophisticated HDConference™ audio technologies and is expandable for better room coverage and control.

Response Point Service Pack 1

Microsoft® Response Point™ Service Pack 1 (SP1) added new features to Response Point, The SP1 release coincided with Aastra's Response Point phone system debut.  Among the features added this summer (July 2008) was support for SIP trunking.  This is the capability for Response Point to use SIP VoIP telephone service along with its' current support for analog (POTS) trunks.

SP1 Response Point enhancements Included:

• SIP trunking support
• Direct-inward-dialing (DID)
• Basic call reporting
• Response Point Assistant improvements
• Click to Call allows you make calls from the Assistant by double-clicking a name in the contact list.
• Status indicators show in-call and parked-call status. These new icons let you know if a user's phone is available, in a call, or has no status, and if any parked calls need to be retrieved.
• Record answers to questions that callers frequently ask the Automated Receptionist, such as "What are your business hours?"
• Transfer parked calls directly to the voicemail box of any extension number, including your own.

Microsoft has produced a "whitepaper" with more information about Response Point SP1.  We have it as a .pdf here.

SP1 is available to current Response Point owners via a simple, free download.  Need someone to help you with the upgrade? Give us a call at (630) 786-0090.

Let us help you get started.  For more information contact us at: info@sojourntechnology.com 

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